918Laki Login: Sign In and Fix Login Problems

To log in to 918Laki, open www.918laki.com, tap Log in, then type your phone number and your password. If the password is lost, the login box has a link to set a new one with an SMS code. Fixes for the common login problems are further down this page.

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Before you log in

You need three things: an account, the phone number you joined with, and your password. If you have not joined yet, start with how to join 918Laki and come back here after.

You do not need to download anything. 918Laki opens in the browser on your phone, the same way any website does.

Start from the right address

Type www.918laki.com into the address bar yourself, or use a bookmark you saved earlier. Do not log in from a link in a message. The page about the 918Laki official site shows how to tell the real address from a copy.

Use your own phone if you can

Your own phone is the right place to log in. Your SMS messages arrive there, and nobody else is reading the screen. A borrowed phone or a shared one works too, but it needs more care. The section on keeping your login safe, near the end of this page, says what to do after using one.

How to log in, step by step

  1. Open www.918laki.com in your phone's browser.
  2. Tap Log in in the top bar. A login box opens.
  3. Type your phone number. Use the same number you gave when you joined.
  4. Type your password. Check for capital letters, because a capital and a small letter are not the same to the site.
  5. Tap the button to log in.
  6. Wait for the top bar to change. When it shows your Balance in Kina and a Deposit button, you are in.

That is the whole login. There is no username to remember. Your phone number is your login name.

How to tell that you are logged in

The Log in and Join now buttons are gone from the top bar. In their place you see your Balance and the Deposit button. On a phone, a bar along the bottom of the screen also shows Your balance, quick Top up amounts, Other and Withdraw.

If you still see Log in and Join now, the login did not go through. Try again, or find your problem in the list below.

What you can do once you are in

From here you can open a game from any tab on the home page, add money, or cash out. To add money, tap Deposit and follow the BSP deposit steps, or the Kina Bank steps if that is your bank. Your betting history and the Promotions page are in the menu.

Login problems and how to fix them

Most login trouble comes from a small number of causes. Find the heading that matches what you see. Try the fix once, slowly, before you try anything else.

The phone number is in the wrong format

The number must be typed the same way as when you joined. Type digits only. Leave out spaces, dashes and brackets. If the box already shows a country code in front, do not type the country code a second time.

Also check that it is the right number. Many of us have two SIM cards. The account sits on the number you joined with, not the one that has credit today. If your phone fills the box in for you, read what it filled in. It may have put in an old number.

The password is wrong

Type it again slowly. Look for these common slips: the first letter turned into a capital by the phone keyboard, a space added at the end, the letter O typed for a zero, or a small L typed for the digit 1.

If the login box has a way to show the password as you type, use it when nobody can see your screen. If you are still refused after two careful tries, stop guessing and set a new password with the steps under the next heading.

You forgot your password

You do not need to open a new account. One person may have only one account, so a second one would cause trouble later. Set a new password like this:

  1. Tap Log in so the login box opens.
  2. Tap Forgot password? on the login box.
  3. Type the phone number of your account.
  4. A code is sent to that number by SMS. Type the code into the page.
  5. Choose a new password and type it where the page asks.
  6. Log in with your phone number and the new password.

The SMS code does not arrive

First check the simple things. Is the SIM for that number in the phone, and does the phone show signal? Is the SMS inbox full? Look in the inbox itself, since some phones do not show a pop-up for every message.

Give it a little time before you ask for another code. If you ask many times in a row, several codes can arrive late and you will not know which one is the newest. Only the newest code works.

If no code comes at all, open Live chat on the site and say so. Staff can help you from there. They will not ask you for your password, and you should never give a code to anyone who contacts you first.

You were signed out because you logged in on another phone

918Laki keeps one login open per account. When you log in on a second phone or a second browser, the first one is signed out. This is normal, and nothing is lost. Your balance is tied to the account, not to the phone.

Just log in again on the phone you want to use. But if you were signed out and you did not log in anywhere else, treat it as a warning. Someone else may know your password. Set a new password at once with Forgot password?, and tell Live chat.

The page does not load on weak data

A slow or half-loaded page is nearly always the connection, not your account. Try these in order:

  1. Check that you still have mobile data or that the Wi-Fi is working. Open any other website as a test.
  2. Move to a spot with more signal bars, then refresh the page.
  3. Close other apps and other browser tabs that may be using data in the background.
  4. Close the browser fully, open it again and type www.918laki.com.
  5. If the login button seems to do nothing, wait a moment before you tap again. Tapping many times on a slow connection can send several tries at once.

You landed on a wrong address

Look at the address bar. If it does not say www.918laki.com, you are not on our site, and your password will not work there. Worse, a copy may be built to collect it.

A few spare addresses do forward to us, such as 918lucky.com and laki918.com, but once the page has loaded the bar should show www.918laki.com. If you typed your password on a page with a different address, go to the real site now and set a new one with Forgot password?.

Still locked out?

If none of the fixes worked, ask for help. Open Live chat on the site and say you cannot log in. You can also use the Contact page.

Three things to rule out first

If all three are true and you still cannot get in, it is time to ask.

  1. The address bar reads www.918laki.com.
  2. The number in the box is the one you joined with, typed as digits only.
  3. Another website opens fine, so your data is working.

What to tell support

Say which phone number the account is on, what you tried, and the exact words of any message the site showed you. A screenshot of the message helps. Do not send your password. Staff do not need it and will not ask for it.

Quick answers to other common questions are on the 918Laki help page.

If you no longer have the phone number

A lost or changed SIM is harder, because the SMS code goes to the old number. Do not open a second account. Talk to Live chat and explain. Staff will tell you what they need from you before they can help.

Keeping your login safe

Your account holds real Kina. Look after the login the way you look after your bank PIN.

Choose a password only you know

Do not use your phone number, your birthday or your name as the password. Do not use the same password as your mobile banking or your social media. If one of them leaks, the others stay closed.

Do not share your account

It is common to lend a phone to a wantok or a family member. Lending your 918Laki login is different. Whoever is logged in can place bets with your money. And a withdrawal can only go to a bank account in the account holder's own name, so sharing helps nobody. One person, one account.

Log out on a phone that is not yours

If you used a friend's phone or a shared one, log out when you finish, and do not let the browser save the password. If you forget, log in on your own phone. That signs the other one out.

Nobody from 918Laki needs your password or code

Staff never ask for your password or for an SMS code. They never ask you to pay a fee to release a withdrawal. A message that asks for any of these is not from us, whatever name or logo it uses. News is posted only on our Telegram channel and Facebook page, and neither one will ever ask for your login.

Lock the phone itself

A screen lock on your phone protects more than 918Laki. It also keeps other people out of your SMS inbox, which is where login codes and bank messages arrive.

Look at your betting history now and then

The menu has a betting history. Open it from time to time and see that the bets listed are ones you remember. Bets you did not place mean someone else has been in the account. Set a new password straight away and report it in Live chat.

Login questions

Can I log in with a username or an email address?

No. You log in with the phone number you joined with and your password.

Can I stay logged in on two phones at once?

No. When you log in on a second phone, the first one is signed out. Your balance is the same whichever phone you use.

I forgot my password. Should I just open a new account?

No. Each person may have one account only. Tap Forgot password? on the login box and set a new password with an SMS code.

Will I lose my balance if I am signed out?

No. The balance belongs to the account. Log in again and it is there. If money was inside a game when you were signed out, it returns to your main balance after the game closes.

Is there an age limit?

Yes. 918Laki is for adults aged 18 and over. Play only with money you can spare.

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